Clay Cooley
Reviews and Complaints
Poor customer service. Last time.
Clay takes advantage of the elderly.
POOR CUSTOMER SERVICE & RIP-OFF
Clay Cooley ***
Car Review
Clay Cooley - 2010 Dodge Ram Review
Clay Cooley - 2014 Chevrolet Sonic Review from Walnut Creek, California
Clay Cooley - Loan Review
Disputed Payment Review
Clay Cooley Repair Review
Employees Treatment Review
Clay Cooley - Voucher Review from Bellevue, Washington
I received a voucher that said I would be given one of 4 items with no purchase. I spent over 2 hours with Chris.
I kept telling him I couldn't afford a new car because I was on social security and only worked 20 hours. He said they would pay off my title loan. I could let my second car go back and let the title loan default. I kept saying no and he kept pushing.
I ask him what my prize would be and he said he had to verify the number and see what my number would show up and he would let me know. When I didn't purchase the car he led me to the back door and handed me a $5 gift card from Walmart. The prizes were an IPad and several other items. I told him I drove from Duncanville to Irving using what gas I had.
It took nearly 45 minutes to get there a and when it was over I was escorted to the back dock in the back with s $5 Walmart card. I didn't tell me that I had to buy a car to get a nice prize. I tried calling back twice and was told a manager would call back. Nobody returned my call.
They need to be reported to better business bureau for false advertising. Do not respond on any way to their free voucher. You will be taken to the back dock if you don't buy a car and receive a $5 gift card.
This is Judy. I am not through with them yet.
Clay Cooley - Vehicle Payment Review from Benbrook, Texas
Once they do finally get you in a vehicle they call you the day its due in the morning and harass you for payment. There is GPS in the car it beeps at you from the day before the payment date, if you don't pay in three days they shut the car down.
Isn't that enough payment reminder.. Tired of being harassed.
Clay Cooley - Bad Service Review
"Dont "Go see clay cooley dodge in irving tx
Let me start off by saying Ive never had such a horrible experience in the auto field as I had today at Clay Cooley Dodge. Im so distraught and still shaken from the sad ,upsetting, misleading representation of such a well known establishment.
The salesmen will lie giving false advertisement catch phrases to get you down there only to sell you a dream that will never be reachable. I not only went to them once but twice...my mistake...and both times leaving there carless.
I hope in the near future those salesman will somehow grow a conscience and know wrong doing will never prosper. Honesy,integrity,and just some down home southern hospitality will get you a whole lot further with the people who ultimately pay their bills.
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Please contact me about your issue with them. 281 744 ****
What Clay Cooley dealership did you go to? Dallas?