Latest review first
WORST COMPANY TO EVER DEAL WITH. I had an amazing experience with the manager at their Fleet Department. His boss called while I was there and he politely excused himself to take the call. I could not believe how loud and disrespectful his boss was yelling at this guy....Read more
I have a Cadillac srx 2010 my engine loses power while driving the vehicle kicks down to 10 miles per hour while going 60 this has been a huge hazard I almost got hit from behind Cadillac charged me 1500 and after a week here I am again in the same situation money down...Read more
Clay Cooley - Bad business
The worst car dealership ever. Do not purchase
I purchased a 2013 Sentra about 5 months ago, and I absolutely love the car. I drive the car to school in downtown Dallas and to church. The vehicle is now having transmission issues, and instead of the deal being helpful in getting the car fixed, they have given me...Read more
I had the worst car experience ever at clay Cooley Nissan. I first was working with pre-owned Tyler, which i thought at first he was helpful. He would never tell me what car I was approved for. He stopped contacting me. i called and asked for a new sales person Casey....Read more
started this deal in December, went January 1st to pick up car. was told there was a warranty, 24 months and or 24000 miles. sales said finance has the details and finance said the forms would be sent to me, now on the 9th of January, seems if there is a warranty at...Read more
Clay Cooley - Always a long wait for mantinance
Went for an oil change at 830an and have to wait for 3hr. I had to complain to the service rep in order to get an update. I will reconsider never getting a mantinance contract with Nissan clay Cooley in desoto
Clay Cooley - Never receive help when calling Dealing with incompetence
Why is it that every time I go up to clay Cooley Volkswagen and Dallas I met with incompetence as well as every time I call All though when I call I either a don't get any one to answer the phone or B get someone to answer the phone and they can't tell me anything they can even tell me if it's day or night This is ridiculous and your customers demand better
Clay Cooley - Vital Information Hid!!
Lisen, I was unawear that I couldn't get into my car but one way, when locked. Its ashame I had to find out after I purchased it, and drove it home. Also, I didnot know that the window wasn't electric. I wants to buy wife a car, but I think I got a raw deal. I may as well go somewhere else.
I'm devastated, livid, & my emotions are running everywhere after dealing with the rude salesmen's at Clay Cooley! They don't have no respect for women or themselves! Very rude and reckless! Clay hired you to represent his place of business, making sure that his...Read more
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