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I had the worst car experience ever at clay Cooley Nissan. I first was working with pre-owned Tyler, which i thought at first he was helpful. He would never tell me what car I was approved for. He stopped contacting me. i called and asked for a new sales person Casey....
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Anonymous
Anonymous

I completely understand your frustration. I wuz working with Brittany over the phone. Then she sent justin a salesman to my home to pick up myself and my husband. After talkin...

1.0
#1175636
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started this deal in December, went January 1st to pick up car. was told there was a warranty, 24 months and or 24000 miles. sales said finance has the details and finance said the forms would be sent to me, now on the 9th of January, seems if there is a warranty at...
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#1165822
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Clay Cooley in Dallas, Texas - Always a long wait for mantinance

Went for an oil change at 830an and have to wait for 3hr. I had to complain to the service rep in order to get an update. I will reconsider never getting a mantinance contract with Nissan clay Cooley in desoto
2.7
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#1158868
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Clay Cooley in Dallas, Texas - Never receive help when calling Dealing with incompetence

Why is it that every time I go up to clay Cooley Volkswagen and Dallas I met with incompetence as well as every time I call All though when I call I either a don't get any one to answer the phone or B get someone to answer the phone and they can't tell me anything they can even tell me if it's day or night This is ridiculous and your customers demand better
1.0
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Website
#1157495
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Clay Cooley - Vital Information Hid!!

Lisen, I was unawear that I couldn't get into my car but one way, when locked. Its ashame I had to find out after I purchased it, and drove it home. Also, I didnot know that the window wasn't electric. I wants to buy wife a car, but I think I got a raw deal. I may as well go somewhere else.
1.8
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Website
#1154609
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I'm devastated, livid, & my emotions are running everywhere after dealing with the rude salesmen's at Clay Cooley! They don't have no respect for women or themselves! Very rude and reckless! Clay hired you to represent his place of business, making sure that his...
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1.0
#1153061
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Started having problems out of my car after 35 days of having my car. The car salesman, Orlando, just brushed me off and was not help at all. But even came to pick me up to purchase the car. The car needed a thermostat and right and left motor mount. So obviously it...
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1.0
#1150747
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I had a lady friend trade in a car for $1,000. Later, the finance cancelled the contract which voided the deal. The dealer had my friend return their vehicle. They sold her vehicle and wanted only to reimburse her $495? The next day after purchasing the vehicle she...
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Anonymous
Anonymous

This happened to me as well. When I tried to speak with someone from finance, I was left to leave a voicemail and have yet to hear back from someone. Terrible way of business.

#1149402
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I just returned from trying to buy a Jeep Wrangler Sahara. THESE GUYS, TRULY, JUST LIE. I'm 50 years old and I've bought many vehicles; however, I've honestly never experienced what I just did. I'm actually in shock. I have a trade in. They looked at my trade in and...
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1.9
I didn't like
  • Company lying to me
  • Customer service
  • David diamond and his supervisor your management
#1140717
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We have fell behind on one payment 10/30/17 due to my husband losing his job it's part of life but Clay Cooley just sets you up for failure telling them everyday he has a new job waiting to get paid and them wanting there payment telling us to pawn are household stuff...
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Anonymous
Anonymous

How far behind did you get. I am three days behind and I asked to pay on the 30th of this month. They are ridiculous.

1.0
#1140626
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