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I have been with Clay Cooley for 2yrs 7mos and never had problem with making payment arraangements until today 7/31/2017. I have 2 broken arrangements according to Customer Service and Supervisor.

I lost my full time and am currently working contract/part time. I called to make a new arrangemt due lack of funds and was told it could not be done outside the current month. Never has this to happen and do not appreciate being handled so unconcerned. If do not have my car I do not have my current position due to the fact it requires me to have transportation.

All I want was to try again Friday to pay the balance for July. There seem to be no compassion for people who have fallen on hard times.

Reason of review: Problems with payment.

Location: 698 E Airport Fwy, Irving, TX 75026, USA

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