Product: Clay Cooley Customer Care Clear all filters (34 of 34 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I'm very disappointed with Clay Cooley, bad business. I think customer service plays a big role in a company as big as Clay Cooley they should value there customers concerns and try and work them out they go a long way with the customer and the sales person. I don't...
Read more
Anonymous
Skarlet

This Service Company is a suck really freaking suck. They sold me a Damm Warranty that I don need and they even lied to me the day of the purchase. I would not advise anybody ...

1.5
Product
Clay Cooley Customer Care
#1210519
Reply to reviews
Show

Clay Cooley - Customer Care Review from Arlington, Texas

Stay away from Clay Cooley Mitsubishi in Arlington Texas , Finance guys are The worst and will lie to you, stay away thier business needs to be reported they do illegal stuff to get thier commission
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Clay Cooley Customer Care
#1199814
Reply to reviews
Matter fact Clay Cooley Nissan, but couldn’t do that Friday after telling me I’ll have to wait on my rental because Nissan deals with that. But will only tell me it will hurt my credit if I surrender it and I can’t get my down payment back. This is a 2013 Chevy sonic...
Read more
1.0
Product
Clay Cooley Customer Care
#1150747
Reply to reviews
This dealership will tell you anything that that they think you want to hear I went up there three different times and all three times I got the runaround till I finally I decided I wasn't going to do business with these people they knew I was looking for a truck they...
Read more
Anonymous
Lester Chambers

same happened to me. they lie just to get you to come in, then they try and change things up to get more out of you. Managers are in on it. they are all crooks. People bet...

1.5
Product
Clay Cooley Customer Care
#1137454
Reply to reviews
Show

Clay Cooley - Upset customer

This is the worst dealership in the, I tried to go against what others have said about this company... BUT BE WARNED EVERYTHING THAT YOU HAVE HEARD AND READ WAS AND US TRUE... DONT DO IT..RUDE CUSTOMER SERVICE AND THEY WILL NOT ALLOW YOU TO SPEAK WITH ANYONE IN AS THEY say Corporate office. GO SOME WHERE ELSE
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Clay Cooley Customer Care
#1134359
Reply to reviews
When they repossed my car i had did laudry for 4 of my grandkids. Uniforms underware all i called n called no one knew are cared wat im talking bout im in tears on phone my grandkids could not go to school over week pass i talk to some one who found out where car was...
Read more
5.0
Product
Clay Cooley Customer Care
#1105224
Reply to reviews

I purchased my vehicle in 2014 from Clay Cooley this is the second vehicle I have purchased from him the first one was a Jeep Cherokee because I live in Grapevine I always took it to the dealership there moving on to 2014 I purchase my vehicle always had it serviced at...
Read more
2.6
Product
Clay Cooley Customer Care
#1077509
Reply to reviews
bought a suv, didn't have the color I wanted, I was told to go to Vandergriff, which I wished I had.Lies, Lies, no straight answers, the salesmen pass the buck, no one knows what the other person is doing or has done. You call and the receptionist transfers you, you...
Read more
Product
Clay Cooley Customer Care
#1063382
Reply to reviews
Show

Clay Cooley absolutely sorry dealer.

Bought a 2016 Jeep Compass. Never received a contract. Had to go to lender to find out and set up payments. Has been 60 days and have not received plates. What knid of nimrod is allowed to operate like this?
1.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Clay Cooley Customer Care
#1046622
Reply to reviews
I bought the car on 3/17/17 with gap.I went back on 3/20/17 to cancel the gap. Well they were eager to help but the finance manager did not sign. I didn't realize it. Here I am on 5/2/17 called my finance bank and Cooley never sent in the cancellation paper . So I call...
Read more
2.1
Product
Clay Cooley Customer Care
#1044011
Reply to reviews