Product: Clay Cooley Customer Care Clear all filters (0 of 41 reviews match)
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Clay Cooley - Upset customer

This is the worst dealership in the, I tried to go against what others have said about this company... BUT BE WARNED EVERYTHING THAT YOU HAVE HEARD AND READ WAS AND US TRUE... DONT DO IT..RUDE CUSTOMER SERVICE AND THEY WILL NOT ALLOW YOU TO SPEAK WITH ANYONE IN AS THEY say Corporate office. GO SOME WHERE ELSE
1.0
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Clay Cooley Customer Care
#1134359
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Clay Cooley - Never!!! Never !!!I mean Never!!!Purchase @Cooley

Was catfished Clay Cooley Mitsubishi In Arlington called me into purchase a vehicle took 3 days to work the deal only to be told umm sorry we wasted your time on the day to pick up car. This was the worst experience ever. Guess I will keep my Kia signed"I don't need a car but want a car"
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Clay Cooley Customer Care
#1125883
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When they repossed my car i had did laudry for 4 of my grandkids. Uniforms underware all i called n called no one knew are cared wat im talking bout im in tears on phone my grandkids could not go to school over week pass i talk to some one who found out where car was...
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5.0
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Clay Cooley Customer Care
#1105224
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I purchased my vehicle in 2014 from Clay Cooley this is the second vehicle I have purchased from him the first one was a Jeep Cherokee because I live in Grapevine I always took it to the dealership there moving on to 2014 I purchase my vehicle always had it serviced at...
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2.6
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Clay Cooley Customer Care
#1077509
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bought a suv, didn't have the color I wanted, I was told to go to Vandergriff, which I wished I had.Lies, Lies, no straight answers, the salesmen pass the buck, no one knows what the other person is doing or has done. You call and the receptionist transfers you, you...
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Clay Cooley Customer Care
#1063382
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Clay Cooley absolutely sorry dealer.

Bought a 2016 Jeep Compass. Never received a contract. Had to go to lender to find out and set up payments. Has been 60 days and have not received plates. What knid of nimrod is allowed to operate like this?
1.2
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Clay Cooley Customer Care
#1046622
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I bought the car on 3/17/17 with gap.I went back on 3/20/17 to cancel the gap. Well they were eager to help but the finance manager did not sign. I didn't realize it. Here I am on 5/2/17 called my finance bank and Cooley never sent in the cancellation paper . So I call...
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2.1
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Clay Cooley Customer Care
#1044011
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Clay Cooley Customer Care Review

This is in regards to the Dallas location....Do NOT go on thier website for a free quote to your phone!...The minute you do..the calls and texts are non stop!...Worseome *** hounds!!!..also who calls to your house at 8:30pm???/and after reading all the bad reviews...i'd rather not do business with them...signed.... Dodged a bullet
1.0
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Customer service
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Clay Cooley Customer Care
#1024363
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Asked for best price and they bought back a price marked up with $2000 of charges likem$500 for nitrogen in tires--which you get for free at costco.So told them not paying all those extra charges. Then found the price on web site was $700 lower than what they quoted me...
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3.4
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Clay Cooley Customer Care
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  • Sales and management team
#986159
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Clay Cooley Customer Care Review

Wasn't able to figure out number to pay new car bills. Texted salesman multiple times, called the finance office multiple times and even left multiple voicemails. Nobody ever got back to me.
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Clay Cooley Customer Care
#985219
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