Product: Clay Cooley Customer Care Clear all filters (0 of 41 reviews match)
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I refinanced my vehicle in May 2016 , went directly to cancel my Gap and it's already a New Year and have not received my money!Worst customer service ever. Never get my calls answer or when they transfer me always goes to voice mal and never get a call back.Would not...
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Anonymous
Anonymous

I'm in the same exact position with 2 cars, any luck?

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Clay Cooley Customer Care
#983512
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Clay Cooley - Customer Care Review

Purchased used vehicle from dealer in park cities. 5 days after my temporary tag expired I still had not received my tags. I contacted Lynn Janicek , title clerk, and inquired as to where my tags were. Find out they never inspected the vehicle so they are not able to provide the tags !!! Who does that ??!! Their solution is for me to take my time and gas to take the vehicle for inspection, provide them with the statement , then they will proceed with obtaining the tags !!!
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Clay Cooley Customer Care
#972453
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Clay Cooley in Dallas on Hampton has the worst customer service. I've called multiple times about my car can't get return calls and the wrong part was order twice. It is evident that their customers is not a priority, it's ALL about making SALES and meeting a Quoto....
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1.3
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Clay Cooley Customer Care
#956621
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Clay Cooley Customer Care Review

OMG! Wasted an hour plus there this morning. They couldnt tell me mileage on cars, prices, etc. They had to go to the computer each time i asked about a used car on the lot and even then couldnt always give me miles or price without heading into the back. Complete incompetence. Extremely shady feel to my interaction. Save half a day, buy a car elsewhere.
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Clay Cooley Customer Care
#949911
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Clay Cooley Customer Care Review

I went into clay cooley really not knowing that I would be getting a car Keith went over and beyond he stayed with me and my wife till 11:30at night to me that was awesome me and my wife were surprised that Keith stayed with us clay cooley needs more guys like him thanks Keith again for all your help Adam saldana
4.3
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Clay Cooley Customer Care
#941544
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Clay Cooley Customer Care Review

I hade great customer service at Clay Cooley Nissan in Irving Glenn Pate service was helpfull and much appreciated
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Clay Cooley Customer Care
#937123
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Clay Cooley - They are mean

I just called them, Clay Cooley Nissan in Dallas to get my plates that were already due. I got a brand new car two months ago. The last thing they told me: hold on and a girl just cut the communication off. I called and called, How can resolve this? I'm pissed off of the service, when I first went to the office to asked for a another temporary plate because I knew the day was close, they told me that they couldn't do it, they said that I would get my plate on time. It did not happened,
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Clay Cooley Customer Care
#935549
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Clay Cooley I20 and Wheatland Dallas, TX. They pulled a Yo-Yo Finance Scam on me. I came to get a used car and was approved in house but was pushed to get a new car. They pretended as if I had been approved through their bank and let me drive off the lot in a 2016....
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2.0
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Clay Cooley Customer Care
#934660
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I'm a black man and I used to work for Clay Cooley Nissan and your right! They only like bad credit customers so they can rip them off. A lot of the guys are good salespeople but a lot of them are crooks. Think shopping there is bad imagine working there. I have been...
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Anonymous
Erika

How can you actually speak with Clay to resolve issues? because they act like they have no idea of how to get in touch with him when you need to speak with him or want to trad...

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Clay Cooley Customer Care
#934179
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We were told when we bought our car from clay Cooley Nissan in Austin taxes that we could refinance in four months. but it is now four months and no one will do what they said. I have been told I could only go in and refinance a different car. what the *** is wrong...
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Anonymous

You know it seems to me that the responsibility for your current problem lies on you. If you could not afford the car under the financing terms for which you were approved th...

2.0
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Clay Cooley Customer Care
I didn't like
  • Company lying to me
#926457
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