Latest review first
Clay Cooley - 2014 Sonata
I took my car in for a oil change, I waited 2hours for the services my invoice numbers 838941 date 1/7/19 10:10:59 when my car came out to me I noticed damaged to the lower left side of my car , as Robert handed me my key I addressed this concern with him, he in turn whent and got the services manager, he stated to me he didn't do the damage. I explained this wasn't here before the car went back there please at least show some concern he just walked away from me as if I didn't matter. Your customers service sucks and really needs to work with the customer and try to fix the problems, with a better solution then walking away. I will never purchase another car from Clay Cooley.
On 11/17/2018, we purchased a VSD which we were originally told the cost $15,000. However, when we were presented the price amount of 17,000 which was incorrect the gentleman went out and double checked the vehicle and made the correction to 15,000. Now when we go to...Read more
Clay Cooley - Rude service advisors
they have a big turn over there irving tx service writers the new ones are very rude
Thank you for the acknowledgment of the purchase of my vehicle. I’m very proud to be driving a Silverado. My friends and family all ask where I purchased it and I tell them I let my fingers do the walking(the internet) where I found my truck. It was at the Irving...Read more
Well recently clay Cooley dealership Wheatland Rd
It's been 2 months still have not got my dealer tags yet nothing what's going on with that it needs to be investigated
Clay Cooley in Dallas, Texas - Bait and switch
Went to buy an SS Sedan told me it was not there car to sell (after I test drove it). Told me the Impala in the showroom was nice.
September 2017, I bought a car from them and this year when I went to get it inspected it wouldn’t pass bc of the tint! Apparently it is too dark / illegal. I found the inspection paperwork from 2017 in the glove box, someone in the service department passed the...Read more
- Salesman named torrey
I didn't like
- Company sold me a car with illegal tint and now will not fix it
- Sales manager had service dept illegally pass a car inspection
- Sales manager con artist
Hi my name is Taniesha Walton, im 20 years old. I recently got a car from Clay Cooley and I got a call saying I had not been paying the notes which I have and that I have been paying the notes on the wrong car. They had me sign two contracts which I was not aware of...Read more
I have been contacted by this company only to have them basically tell me I was a liar. They committed fraud and cheated me out of $1000 plus discriminated against me as a single woman. I was totally taken advantage of. Paperwork that proves my case is missing and so...Read more
I took my car to get service on 8/2/2018 at @ 7 AM Thursday Morning at the Clay Cooley Nissan in Dallas off of 20. My car AC went out and I want my car to be fixed right. However, the service that I received at this location is so by far unreal and rude. The customer...Read more
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