started this deal in December, went January 1st to pick up car. was told there was a warranty, 24 months and or 24000 miles. sales said finance has the details and finance said the forms would be sent to me, now on the 9th of January, seems if there is a warranty at...Read more
I'm devastated, livid, & my emotions are running everywhere after dealing with the rude salesmen's at Clay Cooley! They don't have no respect for women or themselves! Very rude and reckless! Clay hired you to represent his place of business, making sure that his...Read more
Started having problems out of my car after 35 days of having my car. The car salesman, Orlando, just brushed me off and was not help at all. But even came to pick me up to purchase the car. The car needed a thermostat and right and left motor mount. So obviously it...Read more
Clay Cooley - Always a long wait for mantinance
Went for an oil change at 830an and have to wait for 3hr. I had to complain to the service rep in order to get an update. I will reconsider never getting a mantinance contract with Nissan clay Cooley in desoto
Clay Cooley - Never receive help when calling Dealing with incompetence
Why is it that every time I go up to clay Cooley Volkswagen and Dallas I met with incompetence as well as every time I call All though when I call I either a don't get any one to answer the phone or B get someone to answer the phone and they can't tell me anything they can even tell me if it's day or night This is ridiculous and your customers demand better
Clay Cooley - Vital Information Hid!!
Lisen, I was unawear that I couldn't get into my car but one way, when locked. Its ashame I had to find out after I purchased it, and drove it home. Also, I didnot know that the window wasn't electric. I wants to buy wife a car, but I think I got a raw deal. I may as well go somewhere else.
Clay Cooley - Upset customer
This is the worst dealership in the, I tried to go against what others have said about this company... BUT BE WARNED EVERYTHING THAT YOU HAVE HEARD AND READ WAS AND US TRUE... DONT DO IT..RUDE CUSTOMER SERVICE AND THEY WILL NOT ALLOW YOU TO SPEAK WITH ANYONE IN AS THEY say Corporate office. GO SOME WHERE ELSE
I had a lady friend trade in a car for $1,000. Later, the finance cancelled the contract which voided the deal. The dealer had my friend return their vehicle. They sold her vehicle and wanted only to reimburse her $495? The next day after purchasing the vehicle she...Read more
I just returned from trying to buy a Jeep Wrangler Sahara. THESE GUYS, TRULY, JUST LIE. I'm 50 years old and I've bought many vehicles; however, I've honestly never experienced what I just did. I'm actually in shock. I have a trade in. They looked at my trade in and...Read more
We have fell behind on one payment 10/30/17 due to my husband losing his job it's part of life but Clay Cooley just sets you up for failure telling them everyday he has a new job waiting to get paid and them wanting there payment telling us to pawn are household stuff...Read more
This dealership will tell you anything that that they think you want to hear I went up there three different times and all three times I got the runaround till I finally I decided I wasn't going to do business with these people they knew I was looking for a truck they...Read more
I contacted Clay Cooley Chevrolet (Galleria in Dallas , Tx) by doing an application online because the company I work for offer employee incentives. A few minutes later, a girl named brittany called me and I explained to her what I wanted and she stated that she...Read more
When they repossed my car i had did laudry for 4 of my grandkids. Uniforms underware all i called n called no one knew are cared wat im talking bout im in tears on phone my grandkids could not go to school over week pass i talk to some one who found out where car was...Read more
Do NOT buy a car from the North Dallas dealership (galleria). There was grinding in the back left tire. Brake system issue when we first drove it. It was my fault, I should have moved on but trusted their word they would fix it. They sent it to Honda, Honda did nothing...Read more
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