Clay Cooley Dallas, TexasComplaints and Reviews

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1.7 Based on 86 reviews
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  • Customers like
    • Looking for an attorney to take mu case 2
    • Sex harshment from manager and a one of the employees 1
    • Torrey kindle salesman and rebecca in finance 1
  • Customers don't like
    • Customer service 11
    • Repair service department 7
    • Employee attitude 6
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You motto is : at Clay Cooley Nissan, quality and customer satisfaction are our primary goals and your experience here at our dealership is very important to us. I will say that in the beginning after a very intense sales experience, I am not pleased with the Nissan Altima. It sits too low as I have been use to driving an suv and the windshield front ant back are very distorted. The car has a rough ride on the highway and i have been blessed to... Read more

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I just called them, Clay Cooley Nissan in Dallas to get my plates that were already due. I got a brand new car two months ago. The last thing they told me: hold on and a girl just cut the communication off. I called and called, How can resolve this? I'm pissed off of the service, when I first went to the office to asked for a another temporary plate because I knew the day was close, they told me that they couldn't do it, they said that I... Read more

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Clay Cooley VW in Richardson will run your credit as many times as they need to in order to get a rate without your authorization. You can tell them "only run my credit once please", and they will ignore your request. They do this to get that bonus of a few hundred dollars to give you financing! DO NOT FINANCE THROUGH THIS COMPANY THEY WILL RUIN YOUR CREDIT HISTORY for 2 YEARS. Also they don't return your calls when you reach out to them... Read more

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I went in looking for a new car. I have the cash for it, and wanted a price (out-the-door price, not a numbers game). I wpent 3 hours negotiating a price for that car. They kept trying to get me to do numbers based on my monthly payment (I'm paying cash - told them up-front). They kept adding pricing to the number, so we'd negotiate $500, and the next price was $500 higher than before. Once I broke down the numbers for them, they finally... Read more

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Went in to the dealership the salesman original was with another customer. Had to wait ok, the other sales people at the front I let them know what I was here for. One of the reps went to go get the keys to car came back and said it was gone . little did he know that I have been texting the whole time with the salesman. Another sales guy got the keys and told him to tell me well lets look at something else. I let him know i am not interested in... Read more

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My daughter Purchased the vehicle from Clay Cooley off of i-20 and Wheatland in Dallas Texas this is the worst car place to ever get a car from advise you please not to go here and purchase a vehicle the car my daughter purchase is a lemon and We found out it has been in a crash. It's so much to the story that has happen since day 1 that I don't have room to even put it in a review. My daughter and I have been getting harassed by the salesman we... Read more

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Never Ever Ever Ever Ever Again!!!!!!!!! Abosolute worst company and customer service by Far!!!

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Please stay away from this company they will *** you out of your money supervisors will never respond this is the worst service ever pleas stay away from clay Cooley

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I bought a car from clay cooley in January of this year my a/c went out in may I called clay cooley for repairs they told me there's nothing they could do because the car wasn't bought with there in house financing then 2 more months later my catalytic convertor needed replacing and my stick shift needed replacing all theses problems on my car withing the first year of me buying my car and clay cooley couldn't do noth about it but say sorry and... Read more

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Shop me first, shop me last. Clay Cooley can kiss my @$$. I got approved for a car and terms are good. Then the sale person wants to add a hundred more dollar for a down payment. Where they do that at.. Went and got a car from another lot with no problems and no run around. How can you see Clay when he is never there.. Watch out

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