State: Texas City: Austin Clear all filters (12 of 259 reviews match)
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We were told when we bought our car from clay Cooley Nissan in Austin taxes that we could refinance in four months. but it is now four months and no one will do what they said. I have been told I could only go in and refinance a different car. what the *** is wrong...
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Anonymous
Anonymous

You know it seems to me that the responsibility for your current problem lies on you. If you could not afford the car under the financing terms for which you were approved th...

2.0
I didn't like
  • Company lying to me
#926457
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Between 8 a.m. and 8:30 a.m., I tried repeatedly to contact Clay Cooley Nissan of Austin to schedule a repair of two recalls that my Altima has, including an air bag issue. Either nobody answers the telephone, or somebody answers and in attempting to transfer me I get...
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1.0
I didn't like
  • Sales and sales management team
  • Employee attitude
  • Customer service
#869247
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Wow, I never thought I'd find a site like this until today. Anyways, I purchased a Nissan Xterra in 2013 from a different state. Since relocating near Austin, I found Clay Cooley as the closest dealer to have my Nissan vehicle serviced. Needless to say I had an...
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1.0
#868111
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Nissan usually sends out a telephone "prerecorded" message to alert and remind customers that service for the vehicles may be due ... which is a great reminder. I have a new 2016 Nissan which only has 3,500 miles, and I received the message. After calling the Service...
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I didn't like
  • Repair service department
  • Customer service
#850845
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My purchase experience with Clay Cooley Nissan South Austin was the worst I've ever had. It was worse than dealing with a small car lot, at least there you know you are getting a bad deal but treated with more decency. I dealt with a Lorenzo who never returns calls...
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Anonymous
Anonymous

How long did it take them to pay off your trade in?

I didn't like
  • Customer service
  • Employee attitude
#775156
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Received a text message from Desaray at Clay Cooley in South Austin. She said I was approved for a car loan up to 25 thousand with no money down. Went to the dealership to find a vehicle and was told that I couldn't get a vehicle unless I had 3000 down. Wasted my time,...
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Tasha1127
Tasha1127

Same thing happened to me and they run so many inquiries you can't go anywhere else. I am super pissed and they need to be closed down

1.0
I didn't like
  • Customer service
#772024
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I was ripped off by clay cooley pre owned Austin Texas the sales man ron said after 6 months i could trade it in. Went to new cars at Nissan clay cooley and they turned me down 1st more money and released a new car to me then few days later i get a call went to them...
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1.0
#769156
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I had lost my car in the flood Oct 30 I went to Clay Cooley just to look and get prices on another car. Long story short on Mon 11/2 salesman Waleed Aboul-Hosn aka Wally came up to me asked what I was looking for told him a Versa so I took it for a test drive went back...
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Anonymous
Anonymous

That little trick of Wally's is simply FRAUD. Call the district attorney! Next time you buy a car, consider checking with Carmax.

Anonymous
Anonymous

1. Get a LAWYER, NOW! SO They know u r SERIOUS? here's how to get a name, w no $.— Your state Bar Assn. online Gives referrals. THEY call u. When you get lawyer on the phone, ...

#733273
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I recently bought a 2015 Nissan Altima from Clay Cooley Austin. It was absolutely the worst car buying experience I have ever had, complete with zombie salesmen literally following our car into the parking lot and practically opening our doors for us, "options" that...
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#632434
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Tires were rotated a couple of weeks ago and I noticed that the tires were 'Cupping'...A sign of front end needing attention. Service mechanic and service writer are trying to pass this off on me as 'Normal Wear' but I know this is a lie. I have known many...
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2.3
I didn't like
  • I am pissed
#595803
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