State: Texas City: Dallas Clear all filters (44 of 242 reviews match)
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I was trading in my 2014 Nissan Altima for a 2017 Nissan Altima. The salesman, Ray, drove my 2014 to the back of the lot and gave me back my key to come get the rest of my belongings out of the car. I came to get my things the next day and forgot to hand the key over....
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Anonymous
Chris 1911

Call the bank that they used to finance the 2nd car and ask them for a copy of the credit application that was used for the submission of the loan. If your income is incorrec...

Anonymous
Rick

As a follow-up, if in fact the paperwork does not reflect your car as a trade-in, find out how much is owed against it.Best case is that CarMax might give enough to get rid ...

You motto is : at Clay Cooley Nissan, quality and customer satisfaction are our primary goals and your experience here at our dealership is very important to us. I will say that in the beginning after a very intense sales experience, I am not pleased with the Nissan...
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Product
#972423
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I just called them, Clay Cooley Nissan in Dallas to get my plates that were already due. I got a brand new car two months ago. The last thing they told me: hold on and a girl just cut the communication off. I called and called, How can resolve this? I'm pissed off...
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#935549
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Other Product Review

Clay Cooley
#777537
1.0
Never Ever Ever Ever Ever Again!!!!!!!!! Abosolute worst company and customer service by Far!!!
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Other Product Review

Clay Cooley
#773842
Please stay away from this company they will *** you out of your money supervisors will never respond this is the worst service ever pleas stay away from clay Cooley
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Clay Cooley Auto Financing Review

Clay Cooley
#728619
2.3
Shop me first, shop me last. Clay Cooley can kiss my @$$. I got approved for a car and terms are good. Then the sale person wants to add a hundred more dollar for a down payment. Where they do that at.. Went and got a car from another lot with no problems and no run around. How can you see Clay when he is never there.. Watch out
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Car Purchase Review

Clay Cooley
#691984
1.0
Awful experience for sure. Visited few times, everytime had the same experience. They are always sweet if you are there for pre-sales but post-sales you can see their real faces. Definitely will not recommend them to anyone. I personally would avoid them in all means in future. Hope, it helps someone to save their time and peace of mind.
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Clay Cooley VW in Richardson will run your credit as many times as they need to in order to get a rate without your authorization. You can tell them "only run my credit once please", and they will ignore your request. They do this to get that bonus of a few hundred...
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1.0
I didn't like
  • Company lying to me
#899524
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I went in looking for a new car. I have the cash for it, and wanted a price (out-the-door price, not a numbers game). I wpent 3 hours negotiating a price for that car. They kept trying to get me to do numbers based on my monthly payment (I'm paying cash - told them...
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1.3
I liked
  • Car
I didn't like
  • Sales and sales management team
#842148
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Went in to the dealership the salesman original was with another customer. Had to wait ok, the other sales people at the front I let them know what I was here for. One of the reps went to go get the keys to car came back and said it was gone . little did he know that I...
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#819437
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My daughter Purchased the vehicle from Clay Cooley off of i-20 and Wheatland in Dallas Texas this is the worst car place to ever get a car from advise you please not to go here and purchase a vehicle the car my daughter purchase is a lemon and We found out it has been...
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#790066
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I bought a car from clay cooley in January of this year my a/c went out in may I called clay cooley for repairs they told me there's nothing they could do because the car wasn't bought with there in house financing then 2 more months later my catalytic convertor needed...
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1.0
#737883
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This was my first big vehicle purchase. The only reason i went through with it was because I got the exact car I wanted relentless of the obvious stress everyone tried to put forth to try and convince me to get something off their lot. When I reinforced my preference...
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1.2
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I got a car from clay cooley and the car was making a loud noise they were supposed to fix but they acted like they fixed it the next day after service it was making the noise again they told me they aren't obligated to fix it then the transmission lew they put it in...
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#699247
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